A security professional receives disturbing news from their company’s customer experience team. Dozens of customer calls are flooding the call centers, and the complaints are alarming: customers are losing control of the online accounts they have with the company. Some say the website domain looked just as expected from the brand.
Recently, the company made headlines with a highly anticipated product announcement coupled with a celebrity-driven promotional campaign. While the news generated a huge boost in website traffic, it also piqued the interest of cybercriminals who began building internet infrastructure – domains and phishing pages – that looks just like the real brand. ...read more!
