Providing breakthrough IT operations requires ITSM, DevOps, and other ITOps leaders to efficiently and economically deliver exceptional employee experiences and high-performing business applications. Achieving these expectations isn’t easy. Today, IT organizations must support both legacy and cloud-native applications, deploy to hybrid clouds, target more frequent releases and changes, scale infrastructure for growing data sets.
It’s difficult to lead IT operations today, and improving experiences and services while driving efficiencies across large, more complex landscapes is a hard equation to solve. To address this charter, many ITOps leaders look to streamline workflows by augmenting IT staff's skills and decision-making competencies with a library of automations that supplement people’s capabilities. Advancing these initiatives towards hyperautomation will be critical for IT success in an increasingly complex environment. ...read more!
