Today’s CIOs and IT organizations have a challenging juggling act. On the one hand, they’re leading digital transformations and investing in customer experience, analytics, application modernizations, cloud migrations, and experiments in AI and IoT. On the other hand, they must reduce costs, drive efficiencies, and improve the reliability, security, and performance of business-critical applications and systems.
CIOs understand this mission well, as it’s been a longstanding goal to help their organizations gain competitive advantages with technology and data while reducing operating costs and risks. Achieving a balance between these goals requires shifting costs from “running the business” to growth and transformation areas without compromising service levels or end-user satisfaction scores. ...read more!
